General Questions
We provide home cleaning, apartment cleaning, deep cleaning, move‑in/move‑out cleaning, recurring cleaning, senior support services, and personal assistant services.
Yes, we bring all cleaning products and equipment needed for your service.
No. As long as we have safe access to your home, you do not need to be present.
No. For the safety of our clients and staff, we do not clean or remove bodily fluids, human or pet feces, blood, animal remains, or any other biohazardous or contaminated materials. These situations require specialized biohazard remediation services.
Yes. We do not service properties that contain hazardous materials, excessive clutter, hoarding conditions, biohazards, pest infestations, or unsafe working conditions. Our priority is to maintain a safe environment for both our clients and our team members.
For full details, please refer to our Policies page.
Booking & Scheduling
You can request a quote through our website,
call us, or text us directly.
We recommend booking at least 72 hours in advance, especially for weekends.
We serve Arlington, Grand Prairie, Mansfield, Kennedale, Pantego, and select areas of Fort Worth.
Yes — weekly, biweekly, and monthly cleaning schedules are available.
Recurring clients may qualify for our Loyalty Rewards Program. Full details are available on our Recurring Cleaning page.
Pricing & Payments
Pricing is based on home size, number of rooms, and service type. Add‑ons may increase the final cost.
Yes. A non‑refundable deposit is required to secure all appointments.
At the start of your service appointment.
Cash, Zelle, Cash App, and card payments.
Additional information is available in the “Deposits & Payments” section of our Policies page.
Cleaning Services
Kitchen, bathrooms, bedrooms, living areas, floors, dusting, and general tidying.
Everything in a standard clean plus baseboards, blinds, and more detailed work.
Yes — inside fridge and oven are available as add‑ons.
Yes, but pets must be secured for safety their safety and for our staff.
No. CareFriends Hospitality does not provide cleaning services for hoarded properties or environments that pose health or safety hazards. We specialize in standard residential and commercial cleaning services and reserve the right to decline projects that require specialized remediation.
No. We do not enter sheds, attics, crawl spaces, or other exterior storage areas to remove debris, trash, or perform cleanouts. Our services are limited to accessible interior living and working spaces.
These guideline are outlined in the “Cleaning Policies” section of our Policies page.
Senior Support Services
Companionship, home check‑ins, light cleaning, meal prep assistance, organization, and daily task support.
No. We offer non‑medical support only.
No. We can provide gentle reminders only.
No, but we can help prepare seniors for appointments and assist with scheduling reminders.
A full breakdown is listed in the “Personal Assistant Limitations” section of our Policies page.
Personal Assistant Services
Errands, grocery shopping, laundry folding, organization, paperwork sorting, home check‑ins, and light household tasks.
Yes — as long as we have clear instructions.
No. We do not provide childcare or medical assistance.
A full breakdown is listed in the “Personal Assistant Limitations” section of our Policies page.
Cancellations & Rescheduling
Cancellations within 24 hours result in a cancellation fee. Same‑day cancellations forfeit the deposit.
Yes — rescheduling is free if done at least 24 hours in advance.
If we cannot access your home within 15 minutes, the appointment is marked as a no‑show and the deposit is forfeited.
A full breakdown is listed in the “Cancelling & Rescheduling” section of our Policies page.
Before Your Appointment
Pick up personal items, secure pets, and ensure water and electricity are available.
Light tidying is appreciated. Excessive clutter may result in an inconvenience fee.
Additional time or fees may apply depending on the condition.
A full breakdown is listed in the “Inconvenience Fees” section of our Policies page.
Still Have Questions?
We’re here to help.