What To Expect When Booking Your First Cleaning

Enjoy a consistently clean home without the stress. Flexible scheduling, trusted cleaners, and results you can feel.

How To Get Started

A Cleaner Home Starts With a Quick Walkthrough

We begin every service with a 15–30 minute in‑person walkthrough so you get accurate pricing and a cleaning plan tailored to your home.

At CareFriends Hospitality, we help busy families, seniors, and professionals enjoy a spotless, refreshed home. For a limited time, new clients receive $20 OFF their first cleaning, whether you choose:

• Deep Cleaning
• Move‑In Cleaning
• Move‑Out Cleaning

Choose the Schedule That Fits Your Life

Weekly Cleaning

Perfect for busy families, professionals, or anyone who wants a consistently spotless home.

Bi-weekly Cleaning

Our most popular option — a great balance of cleanliness and affordability.

Monthly or Quarterly Cleaning

Ideal for homes that need regular upkeep without frequent visits.

How It Works

1. Request Your Walkthrough

We visit your home for a quick 15–30 minute walkthrough to understand your needs and give accurate pricing.

2. Receive Your Exact Quote

You’ll get a clear, customized quote — with your $20 discount applied.

3. Book Your Cleaning

Choose the date and time that works best for you. We handle the rest.

General Questions

Q: Do you bring your own cleaning supplies? Yes, we bring all cleaning products and equipment needed for your service.

Q: Do I need to be home during the cleaning? No. As long as we have safe access to your home, you do not need to be present.

Q: Do you clean homes with pets? Yes, but pets must be secured for safety their safety and for our staff.

Q: Do you clean heavily cluttered or hoarded homes? No. CareFriends Hospitality does not provide cleaning services for hoarded properties or environments that pose health or safety hazards. We specialize in standard residential and commercial cleaning services and reserve the right to decline projects that require specialized remediation.

Q: Do you clean bodily fluids, feces, blood, or animal remains? No. For the safety of our clients and staff, we do not clean or remove bodily fluids, human or pet feces, blood, animal remains, or any other biohazardous or contaminated materials. These situations require specialized biohazard remediation services.

Q: Do you clean out sheds or attics? No. We do not enter sheds, attics, crawl spaces, or other exterior storage areas to remove debris, trash, or perform cleanouts. Our services are limited to accessible interior living and working spaces.

Q: Are there any environments you do not service? Yes. We do not service properties that contain hazardous materials, excessive clutter, hoarding conditions, biohazards, pest infestations, or unsafe working conditions. Our priority is to maintain a safe environment for both our clients and our team members.

Cleaning Questions

Q: What’s included in a standard cleaning? Kitchen, bathrooms, bedrooms, living areas, floors, dusting, and general tidying.

Q: What’s included in a deep cleaning? Everything in a standard clean plus baseboards, blinds, and more detailed work.

Q: Do you clean inside appliances? Yes — inside fridge and oven are available as add‑ons.

Booking & Scheduling

Q: How do I book a service? You can request a quote through our website,
call us, or text us directly.

Q: How far in advance should I book? We recommend booking at least 72 hours in advance, especially for weekends.

Q: What areas do you serve? We serve Arlington, Grand Prairie, Mansfield, Kennedale, Pantego, and select areas of Fort Worth.

Q: Do you offer recurring cleaning? Yes — weekly, biweekly, and monthly cleaning schedules are available.

Pricing & Payments

Q: How does pricing work? Pricing is based on home size, number of rooms, and service type. Add‑ons may increase the final cost.

Q: Do you require a deposit? Yes. A non‑refundable deposit is required to secure all appointments.

Q: When is the remaining balance due? At the start of your service appointment.

Q: What payment methods do you accept? Cash, Zelle, Cash App, and card payments.

Cancellations & Rescheduling

Q: What is your cancellation policy? Cancellations within 24 hours result in a cancellation fee. Same‑day cancellations forfeit the deposit.

Q: Can I reschedule my appointment? Yes — rescheduling is free if done at least 24 hours in advance.

Q: What happens if you can’t access my home? If we cannot access your home within 15 minutes, the appointment is marked as a no‑show and the deposit is forfeited.

Ready To Get Started

Let us take cleaning off your to‑do list. Choose a schedule that works for you and enjoy a home that stays fresh week after week. Contact us today to schedule professional cleaning services and experience the difference a truly detailed cleaning can make.