What To Expect When Booking Your First Cleaning Service

Flexible scheduling, trusted cleaners, and results you can feel.

Getting Started

A Cleaner Home Starts With a Quick Walkthrough

We begin every standard cleaning or deep cleaning service with a 10–15 minute in‑person walkthrough so you get accurate pricing and a cleaning plan tailored to your home.

At CareFriends Hospitality, we help busy families, seniors, and professionals enjoy a spotless, refreshed home.

How It Works

1. Request Your Walkthrough

We visit your home for a quick 10-15 minute walkthrough to understand your needs and give accurate pricing.

2. Receive Your Exact Quote

You’ll get a clear, customized quote.

3. Book Your Cleaning

We can clean your home same day or you can choose a date and time that works best for you. We handle the rest.

Choose the Schedule That Fits Your Life

Weekly Cleaning

Perfect for busy families, professionals, or anyone who wants a consistently spotless home.

Bi-weekly Cleaning

Our most popular option — a great balance of cleanliness and affordability.

Monthly or Quarterly Cleaning

Ideal for homes that need regular upkeep without frequent visits.

Here are answers to the most common questions about our home cleaning services.

General Questions

Q: Do you bring your own cleaning supplies?

Yes, we bring all cleaning products and equipment needed for your service.

Q: Do I need to be home during the cleaning?

No. As long as we have safe access to your home, you do not need to be present.

Q: Do you clean homes with pets?

Yes, but pets must be secured for safety their safety and for our staff.

Q: Do you clean heavily cluttered or hoarded homes?

No. CareFriends Hospitality does not provide cleaning services for hoarded properties or environments that pose health or safety hazards. We specialize in standard residential and commercial cleaning services and reserve the right to decline projects that require specialized remediation.

Q: Do you clean bodily fluids, feces, blood, or animal remains?

No. For the safety of our clients and staff, we do not clean or remove bodily fluids, human or pet feces, blood, animal remains, or any other biohazardous or contaminated materials. These situations require specialized biohazard remediation services.

Q: Do you clean out sheds or attics?

No. We do not enter sheds, attics, crawl spaces, or other exterior storage areas to remove debris, trash, or perform cleanouts. Our services are limited to accessible interior living and working spaces.

Q: Are there any environments you do not service?

Yes. We do not service properties that contain hazardous materials, excessive clutter, hoarding conditions, biohazards, pest infestations, or unsafe working conditions. Our priority is to maintain a safe environment for both our clients and our team members.

Cleaning Questions

Q: What’s included in a standard cleaning?

Kitchen, bathrooms, bedrooms, living areas, floors, dusting, and general tidying.

Q: What’s included in a deep cleaning?

Everything in a standard clean plus baseboards, blinds, and more detailed work.

Q: Do you clean inside appliances?

Yes — inside fridge and oven are available as add‑ons.

Booking & Scheduling

Q: How do I book a service? 

You can request a quote through our website,
call us, or text us directly.

Q: How far in advance should I book? 

We recommend booking at least 72 hours in advance, especially for weekends.

Q: What areas do you serve?

We serve Arlington, Grand Prairie, Mansfield, Kennedale, Pantego, and select areas of Fort Worth.

Q: Do you offer recurring cleaning? 

Yes — weekly, biweekly, and monthly cleaning schedules are available.

Pricing & Payments

Q: How does pricing work?

Pricing is based on home size, number of rooms, and service type. Add‑ons may increase the final cost.

Q: Do you require a deposit?

Yes. A non‑refundable deposit is required to secure all appointments.

Q: When is the remaining balance due? 

At the start of your service appointment.

Q: What payment methods do you accept?

Cash, Zelle, Cash App, and card payments.

Cancellations & Rescheduling

Q: What is your cancellation policy? 

Cancellations within 24 hours result in a cancellation fee. Same‑day cancellations forfeit the deposit.

Q: Can I reschedule my appointment? 

Yes — rescheduling is free if done at least 24 hours in advance.

Q: What happens if you can’t access my home?

If we cannot access your home within 15 minutes, the appointment is marked as a no‑show and the deposit is forfeited.

Recurring clients earn 20% off their fourth clean. Learn more on our Recurring Cleaning page.

Feedback & testimonials

24-Hour Satisfaction Guaranteed

Not satisfied with our service? Call us within 24 hours and we will complete what we missed.

10% Discount for Public Service Workers

We appreciate all that you sacrifice for our community, so allow us to give back to you.

10% Discount for Seniors and Impaired/Immobile Individuals

You are not alone and we would love to help. Call us!

Licensed

Licensed to operate in the state of Texas. Serving Arlington, TX and surrounding communities.

Bonded

Peace of mind for you and protection for us against the possibility of dishonest employees while inside your home.

Insured

Liability protection in case of bodily injury to non-employees, property damage, or false advertisement.

Client Testimony – Google Review

Austin H.

“We used CareFriends Hospitality for several months and Rashel was fantastic start to finish.

It began with a thorough deep clean, then transitioned into regular maintenance cleaning to keep up with pet fur, and wrapped up with a move-out clean that was genuinely impressive.

Three very different asks, all handled at the same high standard.
Rashel set a high bar for cleanliness from day one and never let it slip. Consistent, reliable, and thorough every time.

Highly recommend, especially if you have pets or need a team you can actually count on.”

Ready for some relief?

Let us take cleaning off your to‑do list. Choose a schedule that works for you and enjoy a home that stays fresh week after week.